Nova Kool Support

Need more information, help with a technical problem or parts for your older Nova Kool?

Call us at 1300 791 432 Mon-Fri 9am to 5 pm (EST Qld.) or Click on the button below for support documents related to Nova Kool refrigeration products.
More information can also be found at:

Important!  Before calling or emailing us please note the model number and serial number from the data label. The data label is located inside the fridge or freezer on the left hand side.

Nova Kool Authorized Service Agents:

Nova Kool refrigeration systems use Danfoss / SECOP compressors and components so service and support are available throughout Australia.

All warranty service work must be authorized by Nova Kool so please contact us before you visit a local service agent. Please contact us at 1300 791 432 or email for assistance in locating your nearest srvice agent.